Context HelpIf you get lost inside our Control Panel, the very first thing you should do is click the Help button, which is present on each page. A pop-up menu will open. It offers elaborate info about all the actions that you can carry out on the page in question. Each pop-up menu shows up on the same page so that you can swiftly get back to your work.
Video TutorialsWe have a wide array of instructional videos demonstrating how to work with our Control Panel. They're intended for those of you who want to see how things are being done instead of just reading articles. In this way, everyone can swiftly get to know our web hosting Control Panel by simply watching our step-by-step how-to videos.
F.A.Q.If you can't find the solution you are looking for, have a peek at our extensive Frequently Asked Questions section, which covers questions asked by actual clients and offers practical solutions. We periodically update our FAQ database with new entries in order to encompass all the new additions and innovations related to our hosting platform.
Ticketing SystemIf you still can't find the answer you are looking for in the FAQ database either, you can get in touch with our fantastic team of customer support engineers available 24-7-365 and eager to assist you with any issue. Each trouble ticket you submit will be replied to in less than one hour (the average support ticket response time is approximately twenty minutes), so you won't have to wait a long time to get an answer to your question.